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If policymakers are legitimately concerned about making the transition out of correctional facilities as smooth as possible, they must incorporate the visitation-related concerns of incarcerated people. This post examines a few of those important concerns.

by Lucius Couloute, August 9, 2017

Correctional facilities that implement video calling technology typically argue that they are providing a better way for families to stay in touch. But as our national research shows, the introduction of this technology almost always signals a roll back of in-person visits and a new way of extracting profits from captive consumers.

One of the many grassroots organizations organizing around the harms of the video “visitation” racket is the Durham Inside-Outside Alliance; their blog is a must-read for people working on this issue in other states. In particular, it highlights the voices of incarcerated people who are reshaping the debate around poorly functioning and expensive video calling technology.

Here’s what incarcerated people have to say:

“About this (video) visitation, I think it’s bogus because a lot of parents come to visit their kids and the only way they know that they are fine is through a real visit. Seeing and knowing that they’re fine. You can’t tell through a phone visit, that doesn’t give that fist bump, that ‘I love you’ smile, or that one moment where you gotta shed that tear and the person on the other side of the glass tells you, ‘Hey, don’t worry, it’s gonna be ok…’”

Another person goes on to say:

“All of my family and friends live 2-3 hours away! So the few that are able to come see me drive all that way to see me for 20 minutes! Could you imagine driving that far to sit in front of a video screen instead of actually seeing their loved one in person?!”

Going to jail can be a terrifying experience; it separates people from their homes, jobs, friends, family, and freedom. The risk of unnatural death skyrockets in jail, due in part to the shocking disconnection from ordinary life that an abrupt period of incarceration can cause. Keeping in contact with loved ones can be one of the very few ways in which incarcerated people make it through; and as these quotes suggest, replacing in-person visits with substandard video chatting just isn’t good enough.

“The jail claims that they’re not going to do away with our face-to-face visits, that they added the video visits to give us more time with our family, in other words it’s [supposed] to be a win-win for us. Damn shame! They got a lie for every question people throw at them. If it was all about us getting more visits with our family, then why not give us face to face visits all throughout the week instead of spending money on all this new equipment? […] Them guards get to go home […] We don’t…”

And as another individual put it:

“What is the purpose of video visitation? The Sheriff claims it’s only an alternative – not a replacement – to face-to-face visits. If that’s true, then it would be advantageous to those who live hundreds of miles away and out of state, provided they can utilize Skype or some other home computer video to implement such visits.

I believe most detainees’ families live in or near Durham. If these family members are relegated to coming to the jail, only to sit before a monitor downstairs to see and communicate with us through another monitor upstairs, that would be a travesty of justice, an unnecessary invasion of privacy on our visits, and a waste of tax dollars.

Instinct and history tells me that video visitation is not going to be an alternative form of visitation. Rather, due time, face-to-face visits will be phased out to give the Sheriff a captive audience to charge exorbitant fees for visits. Otherwise, why try to fix what’s not broken? For the most part, detainees in jail have not been convicted of any crime. Under our system of jurisprudence, we are supposed to be deemed innocent until we are proven guilty. But in reality, this jail treats us in opposite fashion with this Board’s seal of approval.”

The incarcerated people writing to the Durham Inside-Outside Alliance are right to be concerned that in-person visits will be eliminated after the installation of video terminals. While some jails add off-site video calling to supplement in-person visitation, the only reason that jails build on-site video calling booths is so they can then ban traditional in-person visits. Correctional staff might not see the problem with preventing incarcerated people from seeing their loved ones in person, but for those behind bars who can’t go home at night, it means everything to them.

So what about the jail’s argument that video calls give incarcerated people more time with their families? Existing evidence says the opposite is more likely to be true. A survey conducted by Travis County (TX) Sheriff’s Office after they changed to video-only “visitation”, found that 91% of visitors reported that they would prefer face-to-face visitation. In fact, our analysis found that “visits” decreased by 28% after the sheriff banned in-person visitation. The simple truth is that replacing in person visits with poorly functioning video calling systems makes it harder – not easier – for families to maintain relationships.

Incarcerated people want to be able to communicate with their loved ones in a calm and comfortable environment because it helps maintain connections that will eventually aid in the reentry process. Forcing them to speak with visitors using video terminals placed in public areas only inhibits successful reentry.

If policymakers are legitimately concerned about making the transition out of correctional facilities as smooth as possible, they must incorporate the visitation-related concerns of incarcerated people. Because sometimes, the best answers are staring right back at us (and hopefully not through grainy video screens).


Securus claims average rates of under 20 cents a minute, Wright Petitioners find no rates under 50 cents in all of Michigan.

by Aleks Kajstura, July 31, 2017

In a continued effort to gain FCC approval of a sale to Gores, Securus is now complaining that advocates are using Securus’ published phone rates to show… well, Securus’ phone rates.

That put the Wright Petitioners in the rather awkward position of having to explain that they were doing exactly as Securus requested when it challenged everyone to look at the facts. Securus claimed that the average rate is about $0.18 per minute. To test out their claim, the Petitioners looked at the cost of calls to the home court of the Detroit Pistons, who are owned by Gores, the man interested in buying Securus. Here are the findings they reported to the FCC:

The data… was pulled directly from Securus’ rate calculator, reflects that no inmate in Michigan would be able to call the Palace of Auburn Hills for $.184 per minute, under any Securus calling plan. The least expensive call would be from the Wayne County facilities, and that rate is $0.50 per minute.

Thus, while Securus should be commended for urging the public to “look at the data – the data does not lie”, it is clear that Securus has presented data to the Commission in connection with the proposed transaction that is demonstrably false.… [I]t is inconceivable that every single correctional facility in the State of Michigan – with Securus serving more than 70 – is simply an outlier in comparison to Securus’ claimed average rate of $0.184 per minute.

And Securus’ pricing anomalies don’t stop at phone calls. Securus also claimed to charge “only $.24 per minute” for video visitation. But once again:

Securus charges far more than $.24 per minute for its video visitation services in a vast majority of its correctional facilities where it charges a fee, with the average rate for remote family members being $.35 per minute. Further… when Securus charges a fee for attorneys to have remote access to their clients, the vast majority of those rates are above $.24 as well, with the average per minute rate being $.38.


Senator Tammy Duckworth recently introduced the Video Visitation and Inmate Calling in Prisons Act of 2017. This piece of legislation is an important step in the fight against exploitation in prisons and jails, and we encourage lawmakers, criminal justice professionals, and the general public to support its passing.

by Lucius Couloute, July 24, 2017

Last week Senator Tammy Duckworth introduced the Video Visitation and Inmate Calling in Prisons Act of 2017. This piece of legislation is an important step in the fight against exploitation in prisons and jails, and we encourage lawmakers, criminal justice professionals, and the general public to support its passing.

Although purportedly designed to help people communicate with incarcerated loved ones, video calling technology has typically been used in correctional facilities to replace – not supplement – in-person visits. In fact, 74% of jails banned in-person visits when they implemented video visitation, preventing incarcerated people from maintaining important ties with their loved ones.

The Video Visitation and Inmate Calling in Prisons Act of 2017 would require the FCC to regulate the use of video visitation and inmate calling services in correctional facilities (which it has moved away from under the new Chairman); protecting incarcerated people from the elimination of in-person visits, the high costs of calling services, and substandard video calling technologies.

Earlier this year, the Prison Policy Initiative, along with a coalition of concerned organizations, came together to support a previous version of this bill. With the number of facilities switching to video-only visits growing quickly, regulating the exploitive video visitation industry has become an urgent concern.

For incarcerated people who rely upon the support of loved ones, and for the millions of children who need to connect with their parents behind bars, it is crucial that we continue to support common-sense legislation like the Video Visitation and Inmate Calling in Prisons Act of 2017.


A new report from the Bureau of Justice Statistics sheds light on the treatment of disabled people. Based on nationally representative data from 2011-2015 it finds that disabled people experience violent victimization at over twice the rate of people without disabilities.

by Elliot Oberholtzer, July 18, 2017

A new report from the Bureau of Justice Statistics (BJS) sheds light on the treatment of disabled people in our society. This report, which compiles nationally representative data from 2011-2015 based on the National Crime Victimization Survey, shows that disabled people experience violent victimization at over twice the rate of people without disabilities. (On average 32 per 1,000 disabled people experience violent victimization annually, compared to 13 per 1,000 non-disabled people.)

Key findings include:

  • Disabled people experience significantly higher rates of rape/sexual assault, robbery, aggravated assault and simple assault than non-disabled people.
  • Disabled youth ages 12-15 are victims of violent crime at over four times the rate of their non-disabled peers: 144 out of every 1,000 disabled youth experiences violent victimization each year.
  • 40% of the violence against disabled people was committed by someone they knew, and 10% of that was by a relative (not including romantic partners). Both of these numbers are significantly higher than for non-disabled people, who are more often victimized by a stranger.
  • 16% of violent crime victims with disabilities believed they were targeted due to their disability. (For more details see the BJS Hate Crime Victimization Report.)

Disabled people, particularly disabled youth, are often in the position of needing to rely on the people around them for support and to accomplish necessary tasks. As this data suggests, the position of power that non-disabled people have over the disabled people around them can lead to victimization and abuse.

The difference between disabled and non-disabled rates of violent victimization may be even more stark than this data suggests, because this data does not include institutionalized disabled people (including those in jails, prisons, residential care facilities, and assisted living facilities). Roughly 95% of people 65 and older in elder care institutions report at least one disability, and people in state and federal prisons are nearly three times as likely to report having a disability, both major populations that this study does not include.

The Human Rights Watch suggests that use of force abuses against disabled people in prisons is “widespread and may be increasing”. Ongoing studies of police violence also suggest that disabled people are a disproportionate percentage of those killed by police. Though this new study is an important addition, the picture of societal violence against disabled people is far from complete.


Jed Shugerman argues that the prosecutor's office has become a "stepping stone to higher office... with dramatic consequences in American criminal law and mass incarceration." His extensive database explores connections between prosecutors and politics in each state since the 1880s.

by Wendy Sawyer and Alex Clark, July 13, 2017

Jeff Sessions has famously parlayed his reputation as a zealous and harshly punitive prosecutor into a powerful political career; but among the elite, is his background really so unusual? And to what extent do political ambitions influence prosecutors’ decisions?

It’s now possible to examine the scale of prosecutors’ influence on American politics and justice, thanks to Fordham University historian Jed Shugerman. On Friday, Shugerman announced a new project exploring the emergence and impact of “prosecutor politicians” in recent U.S. history. He also made his extensive database publicly available, which will be invaluable for those of us looking at the role of prosecutors in shaping our criminal justice system.

As part of his research into politicians who began their careers as prosecutors, Shugerman and a team of research assistants looked into the prosecutorial backgrounds of Supreme Court justices, circuit judges, state attorneys general, governors, and senators from each state since the 1880s. The result is a groundbreaking database of American public officials and their legal and political background, impressive in its historical and geographical scope and detail. (Shugerman is quick to point out that the database is a work in progress, one that he hopes will benefit from crowdsourcing additional documentation and analysis.)

This research offers a new perspective – and critical new data – on the connections between prosecution and politics. In our initial look at the data, we focused on just public officials who have held office in the past ten years, and found examples of Shugerman’s “prosecutor politican” in 38 states. Of those in office at any point between 2007 and 2017, 38% of state attorneys general, 19% of governors, and 10% of U.S. senators had prosecutorial backgrounds.

50 state chart showing which states have had a senator, governor, and/or attorney general with prosecutorial experience in office between 2007 and 2017In at least 38 states, a senator, governor, and/or attorney general holding office in the past 10 years was once a prosecutor. This chart may understate the prevalence of these “prosecutor politicians,” since the source is a work in progress and has no data for some positions in five states as of July 7, 2017, and does not include changes in all offices after January 2017.

According to Shugerman, the “prosecutor politician” has emerged as a political force in recent history, having a detrimental impact on our criminal justice system. Shugerman argues that the prosecutor’s office has become a “stepping stone for higher office… with dramatic consequences in American criminal law and mass incarceration.” This hypothesis dovetails with the work of John Pfaff, who argues that prosecutorial decisions explain much of mass incarceration.

Shugerman’s inspiration for the project was his observation that in recent history, prosecutors with political aspirations appear to have prioritized public opinion and personal gain over justice. Their decisions have, in turn, made justice outcomes more punitive for millions of civilians, and noticeably more lax for police. Shugerman hypothesizes that ambitious politicians are drawn to the prosecutor’s office, where they prosecute more arrests and develop a reputation for being “tough on crime.” Yet while they prosecute many defendants too aggressively, such prosecutors also fail to adequately prosecute police officers who have killed Black men: “Suburban/rural prosecutors generally underperform, and perhaps even sabotage, their prosecutions of police in these cases because of their own political ambitions.”

John Pfaff’s work turned the attention of criminal justice reformers to prosecutors earlier this year; and now Shugerman has offered us a tool to further gauge the scope of the problem. If Shugerman’s theory is correct, and prosecutors are subverting justice out of political ambition and fear of public reproach, changing justice outcomes will require greater scrutiny of prosecutors and their decisions.


On April 6th our Senior Policy Analyst Bernadette Rabuy took part in a panel discussion on overcriminalization and indigent legal care at Georgia State University.

by Lucius Couloute, July 11, 2017

On April 6th our Senior Policy Analyst Bernadette Rabuy took part in a panel discussion on overcriminalization and indigent legal care at Georgia State University. Along with other leaders in the field, Bernadette addressed how overcriminalization not only affects incarcerated people and those under community supervision, but their families and communities as well. Check out the video above!


Colorado's tablet program foreshadows a potential new paradigm in corrections, shifting numerous communications, educational, and recreational functions to a for-profit contractor; and making incarcerated people and their families pay for services that are commonly funded by the state.

by Stephen Raher, July 6, 2017

Illustration depicting faces behind bars within tablet screens

In 2010, Apple made waves when it introduced the iPad. Over the last seven years, consumers have been busy trying out ever-more-powerful mobile devices; meanwhile, correctional facilities have been quietly experimenting with letting incarcerated people use limited-function electronic tablets inside prisons and jails. Correctional administrators are often resistant to change, but after a few tentative forays, some prison systems are beginning to adopt tablet programs on a larger scale.

A recent Denver Post article reports that the Colorado state prison system has awarded a contract to prison communications giant GTL (formerly Global Tel*Link) for a tablet program that will eventually be deployed in all the state’s prisons.

The Colorado Department of Corrections (DOC) is somewhat of an early adopter of emerging communications technology. For several years it has offered electronic messaging, an email-like service that allows people in prison to send and receive messages using a proprietary, fee-based platform operated by a contractor. Colorado DOC’s electronic messaging program isn’t perfect, but its rollout was notable for giving people a new communication option. The tablet program, on the other hand, foreshadows a potential new paradigm in corrections, shifting numerous communications, educational, and recreational functions to a for-profit contractor; and, at the same time, making incarcerated people and their families pay for services, some of which are now commonly funded by the state.

What makes the Colorado/GTL contract especially frustrating is that it could have been an innovative step toward providing incarcerated people with useful technology. Experts who have studied government technology contracting warn that projects often fail because details are not sufficiently thought through. The Colorado DOC seems to have walked down this familiar path by focusing largely on its own financial interest without giving much thought to the user experience or the financial impact on incarcerated people and their families.

Continue reading →


Vice News Tonight examines the growth of the exploitive video visitation industry; highlighting the human toll of switching from the real thing to an artificial – and costly – substitute.

by Lucius Couloute, June 28, 2017

Across the country jails are replacing in-person visits with video chats that can cost over $1 per minute; and as our national research on the 600+ facilities that have implemented video visitation illustrates, the collusion between local jails and telecom companies ignores the needs of incarcerated people and their loved ones in favor of profits.

In a new segment that aired on HBO last night, Vice News Tonight examined the growth of the exploitive video visitation industry in California; speaking with jail administrators, FCC Commissioner Mignon Clyburn, and the families themselves in order to highlight the human toll of switching from the real thing to an artificial – and costly – substitute. Check out the piece above!


by Wendy Sawyer, June 28, 2017

BJS report coverA new Bureau of Justice report released yesterday reveals that 21% of sentenced people in state prisons and local jails are incarcerated for crimes committed to obtain drugs or money for drugs. Almost 40% of people locked up for property crimes and 14% of those incarcerated for violent crimes reported that they had committed their most serious offense for drug-related reasons. If these figures hold for the entire prison and jail population, that means over 473,000 people are behind bars for seeking drugs.

“Drug Use, Dependence, and Abuse Among State Prisoners and Jail Inmates, 2007-2009” details past drug use of incarcerated people surveyed in the National Inmate Surveys. Some of its other major findings include:

  • More than half of the state prison population and two-thirds of the sentenced jail population report drug dependence or abuse, compared to just 5% of the adult general population.
  • About 40% of the state prison population and sentenced jail population report using drugs at the time of the offense for which they were incarcerated.
  • Drug use varied by gender and race, as reported in past studies: Women were more likely than men, and whites more likely than Blacks, Hispanics, and “other” racial or ethnic groups to report drug dependence or abuse, to report drug use at the time of their offense, and to have ever regularly used cocaine or crack, methamphetamine, or heroin or other opiates.
  • Only about a quarter of those reporting drug dependence or abuse had received treatment since admission.

We already know that overcriminalization of drug use and possession contributes to mass incarceration, resulting in 1 million arrests each year. Responding to substance use as as an individual failure to be punished, rather than as a public health problem, is just as harmful. The widespread drug use and dependence among incarcerated people underscores the urgent need to redirect people and resources away from prisons and jails and toward more effective treatment. Treating underlying issues in a therapeutic setting is more cost effective and has better results when it comes to health and public safety. And as the new BJS report suggests, it’s also essential for reducing the incarcerated population.


Each year in prison takes 2 years off an individual's life expectancy. With over 2.3 million people locked up, mass incarceration has shortened the overall U.S. life expectancy.

by Emily Widra, June 26, 2017

New research expands the notions of collateral consequences beyond post-release barriers and discrimination. Two studies show that incarceration shortens life expectancy, at both the national and individual levels.

Nationally, there are so many people living behind bars that the average life expectancy for the total U.S. population has taken a hit. In 2014, the life expectancy at birth in the U.S. was 78.8 years, while most comparable nations (Spain, Sweden, Switzerland, Netherlands, New Zealand, Norway, Italy, Japan, France, Germany, Canada, Australia, Austria) had life expectancies above 81 years.

A 2016 study by Professor Christopher Wildeman offers us an explanation for the U.S. falling behind on measures of population health, like life expectancy: mass incarceration. In comparison to other developed democracies, Wildeman finds that from 1981 to 2007, the U.S. life expectancy would have increased by more than five years – from 74.1 to 79.4 years – if not for mass incarceration. But given the reality of mass incarceration, the U.S. life expectancy only increased 3.5 years over that time. Without so many people behind bars, he argues, the life expectancy at birth would have increased 51% more than it actually did from 1981 to 2007. The sheer magnitude of how many people are locked up shortens our entire nation’s life expectancy.

This isn’t just problematic from a population health standpoint; the reduced life expectancy resulting from incarceration impacts individuals, families, and communities on a personal level. In her 2013 analysis of New York state parole data, Professor Evelyn Patterson identified a linear relationship between incarceration and life expectancy: for each year lived behind bars, a person can expect to lose two years off their life expectancy. In the parole cohort she studied, five years in prison increased the odds of death by 78% and reduced the expected life span at age 30 by 10 years. Time served has a direct correlation to years of life lost.

Although both studies suggest that incarceration affects life expectancy, neither study identifies the pathways by which this happens. Incarceration itself may be harmful enough to explain these effects, or it may be one of many adverse experiences putting vulnerable populations at risk. Either way, it’s important to address the appalling conditions of incarceration and the lack of opportunities and services for at-risk communities. Most importantly, we need to put less people behind bars. As Professor Patterson points out, unlike many collateral consequences of incarceration, “death cannot be reversed”.

 
 

This article was updated in March 2021 to reflect that mass incarceration has shortened the overall U.S. life expectancy by almost 2 years.









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