Prisons and jails routinely contract with private companies to provide services, such as phone calls, money transfers, commissary, and release cards. Through our work to expose the worst practices in this industry, we’ve developed a robust database of contracts and other documents that spell out the terms of the agreements governments have with these companies. For the first time ever, we’ve put these documents together in one place so researchers, activists, policymakers, and journalists can build upon our work.
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Facility | Type | Covered services | Vendors | Date | Est. expiration date | Facility type | State | Document title and files | Remarks |
---|---|---|---|---|---|---|---|---|---|
Anderson Co. Det. Fac. (Tennessee) | Proposal | Electronic messaging ("email"), Facility management software, Money transfer, Release cards, Telephone (voice calling), Voicemail | • ICSolutions | 2014-06-17 | jail | TN | RFP No. 4490:• Anderson County TN - bid (2014).pdf | This bid responds to an RFP that appears to be for phone service only, but the proposal includes extensive information on the "Acess Corrections Product Suite" that covers many other types of services. | |
Benton Co. Det. Fac. (Arkansas) | Contract | Release cards | • Keefe Commissary Network, LLC | 2012-04-19 | jail | AR | Agreement for Prepaid Debit Card Release:• Exh 2 - Benton County (Keefe) Contract.pdf | ||
Calhoun Co. Jail (Michigan) | Contract | Commissary, Electronic messaging ("email"), Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling | • Keefe Commissary Network, LLC • ICSolutions | 2014-10-31 | 2024-10-31 | jail | MI | Keefe and ICSolutions contracts:• Calhoun County 2022_GovQA_Request_Inmate_Commissary_Services_Keefe_Contract.pdf • Calhoun County 2022_GovQA_Request_Inmate_Payphones_ICSolutions_Contract.pdf | |
California Department of Corrections & Rehabilitation | Proposal, Contract | Money transfer, Release cards | • JPay | 2017-07-01 | 2022-06-30 | state_prison | CA | Lockbox and Debit Card Services:• C5607126 COMPLETE AGREEMENT_Original1.pdf • C5607126_Amend 1.pdf • C5607126_Amend 2.pdf • C5607126_Successful Bid.pdf | Contract covers lockbox service (for mailed payments), but not online money transfers. Includes vendor proposal, contract, and two amendments. |
Cowlitz Co. Jail Annex (Washington) | Proposal | Commissary, Electronic messaging ("email"), Inmate banking software , Release cards | • Trinity Services Group, Inc. | 2013-07-16 | jail | WA | Proposal for Commissary Service:• Cowlitz Co (WA) Bid.pdf | ||
Florida Department of Corrections | Contract | Money transfer, Release cards | • JPay | 2013-07-01 | 2016-06-30 | state_prison | FL | Contract #C2763:• FL DOC - JPay Contract (2013).pdf | |
Indiana Department of Correction | Solicitation, Commission Report | Electronic messaging ("email"), Money transfer, Release cards, Tablets, Video calling | 2017-04-24 | state_prison | IN | RFP 17-055: Tablet Based System of Delivering Digital Content and Electronic Services to Offenders in Correctional Facilities:• Indiana RFP 17-055.pdf • 055add7.pdf • 055response.xlsx • 055response2.xlsx • 055response-3.2.3.pdf • 055signin.pdf • IDOC RFP 17-055 Attch I - Data Specs.doc • IDOC RFP 17-055 Attch K - Jpay Transaction Data (2016).xlsx • IDOC RFP 17-055 Q and A 2.xlsx • IDOC RFP 17-055 Sample Contract.docx • IDOC RFP 17-055 Technical Proposal Outline.docx • Indiana RFP 17-055 Attch L.pdf | Main document is "Indiana RFP 17-055.pdf." Attachment K includes detailed commission information from 2016 | ||
Contract | Electronic messaging ("email"), Money transfer, Release cards, Tablets, Video calling | • Global Tel*Link Corporation | 2018-07-01 | 2027-01-31 | state_prison | IN | Professional Services Contract EDS# D12-19-17055:• 113451-000 - GTL.pdf • 38061-002 - GTL Amendment 1.pdf • 38061-002 - GTL Amendment 2.pdf | GTL also provides voice-calling services under a separate contract. | |
Jefferson County Detention Center (Texas) | Contract | Money transfer, Release cards, Telephone (voice calling), Video calling | • Global Tel*Link Corporation | 2014-05-05 | 2021-12-04 | jail | TX | Inmate Telephone Service Agreement:• Jefferson County GTL contract.pdf • Jefferson County - GTL amendments 1 through 5.pdf • Amendment No. 6 - Global TelLink Corporation.pdf | |
Jefferson County Jail (Missouri) | Bid Evaluation | Release cards, Telephone (voice calling) | • Global TelLink • Securus Technologies, LLC • Legacy Inmate Communications • Protocall, LLC • Inmate Calling Solutions, LLC • Encartele, Inc. • Inmate Telephone Inc. • Trio Communications Inc. | jail | MO | Bid Tabulation - Inmate Telephones:• Jefferson County Missouri - bid tabulation.pdf | Date of solicitation unknown | ||
Kalamazoo Co. Jail (Michigan) | Contract | Electronic messaging ("email"), Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling | • Global Tel*Link Corporation | 2020-11-09 | 2023-11-09 | jail | MI | Master Services Agreement:• Kalamazoo County GTL.pdf | |
Kent County Correctional Facility & Community Reentry Center (Michigan) | Contract | Commissary, Money transfer, Release cards | • Keefe Commissary Network, LLC | 2021-06-30 | 2024-06-30 | jail | MI | Commissary Services Agreement:• Kent County Commissary Agreement.pdf | Includes Access Securepak package program |
Kings Co. Jail (California) - multiple locations | Solicitation | Electronic messaging ("email"), Mail scanning, Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling, Voicemail | 2020-07-24 | jail | CA | RFP No. 2020-58:• 2020 King County CA_RFP 2020-58 Inmate Communication Services - Original.pdf | Includes "funding kiosks" (marked here as money transfer) | ||
Contract | Electronic messaging ("email"), Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling, Voicemail | • Securus Technologies, LLC | 2021-04-01 | 2024-03-31 | jail | CA | Inmate Communication Services Agreement:• KC Response to CPRA Request dated August 3 2022.pdf • 2022-08-12 - Kings County response.pdf | Contract + 1 amendment. Includes lobby kiosks. Amendment adds certain security services to the contract. | |
Lancaster County Jail Complex (Nebraska) | Solicitation | Commissary, Inmate banking software , Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling | 2021-04-02 | jail | NE | RFP 21-079:• Lancaster County RFP C-21-0380.pdf | Combined RFP that anticipates two-separate contracts: one for commissary & financial services, one for telecommunications | ||
Solicitation, Contract | Commissary, Inmate banking software , Money transfer, Release cards | • Keefe Commissary Network, LLC | 2021-06-04 | 2025-06-03 | jail | NE | Contract Documents: County Corrections Commissary Services RFP #21-079:• C-21-0380.pdf | RFP is attached to contract. RFP covers both commissary & telecommunications, but communications contract is separate. | |
Marin Co. Jail (California) | Contract | Electronic messaging ("email"), Release cards, Tablets, Telephone (voice calling), Video calling | • Global Tel*Link Corporation | 2018-10-16 | 2025-10-06 | jail | CA | First Amendment to Professional Services Contract:• Marin_GTL_2022_Contract.pdf • 22-399 Raher 8-8-22.pdf | This is an amendment to a contract with an original effective date of 10/16/2018; the amendment changes some provisions and extends the term of the contract through 10/6/2025 with two 1-year option periods after that. |
Minnesota Department of Corrections | Contract | Electronic messaging ("email"), Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling | • Global Tel*Link Corporation | 2019-07-01 | 2024-06-30 | state_prison | MN | Notification of Contract Award:• Department of Corrections award letter and pricing list.pdf | |
Missouri Department of Corrections | Proposal, Contract | Release cards | • JPay | 2016-11-09 | 2018-02-28 | state_prison | MO | Contract Amendment:• JPay - Missouri release card contract.pdf | Amendment adding release cards to contract. JPay's proposal is attached as an exhibit. |
North Dakota Department of Corrections & Rehabilitation | Contract | Release cards | • Xerox State & Local Solutions, Inc. | 2017-05-01 | state_prison | ND | Contract 420-10496:• ND DOC contract.pdf | Prepaid debit-card contract for multiple state agencies, including DOC. | |
Orange County Jails (California) - multiple locations | Contract | Electronic messaging ("email"), Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling, Voicemail | • Global Tel*Link Corporation | 2022-03-21 | 2025-03-21 | jail | CA | Contract No. MA-060-21011490:• Orange_5-24-22 Executed Contract.pdf • 2022-07-29 - Orange County response.pdf | |
Pennsylvania Department of Corrections | Solicitation, Proposal, Contract | Electronic messaging ("email"), Money transfer, Release cards | • JPay | 2010-05-01 | state_prison | PA | Electronic Funds Transfer and Inmate E-Mail (RFP #08-IGWF-80):• Jpay May 2010 contract.pdf • Jpay 2010 Contract Amendment.pdf | Contract with solicitation and vendor proposal attached + one amendment. At least part of this contract was superseded by a new contract with JPay in 2015. | |
Solicitation | Money transfer, Release cards | 2015-02-18 | state_prison | PA | RFP No. 14-IGWF-93: Electronic Funds Transfer:• RFP.pdf • 2008 Pilot Proj Presentation.pdf • Addendum 1 - Answer to Questions 17 and 29 - EFT Transaction Types (3-13-15).xlsx • Addendum 1 - Answer to Questions 17 and 29 EFT Figures 2013-14 (3-13-15).xlsx • Addendum 1 Appx C.xls • Addendum 1.pdf • Addendum 2.pdf • Addendum 3.pdf • Addendum 4.pdf | As noted in Addendum 4, this RFP was apparently terminated and replaced by a new solicitation. Extensive money-transfer volume information is included in the RFP. | |||
Solicitation, Proposal, Contract, Bid Evaluation | Money transfer, Release cards | • JPay | 2015-10-01 | 2025-10-01 | state_prison | PA | Electronic Funds Transfer Services (RFP No. 15-IGWF-94):• Jpay Contract 2015.pdf | Contract with solicitation and winning bid attached. Bid evaluation is at page 239. | |
Ramsey County Jails (Minnesota) - multiple locations | Contract | Release cards | • Keefe Commissary Network, LLC | 2011-10-19 | jail | MN | Agreement for Prepaid Debit Card Release:• Exh 1 - Ramsay County (Keefe) Contract.pdf | ||
San Diego County Jails (California) - multiple locations | Proposal, Contract | Money transfer, Release cards, Telephone (voice calling), Video calling | • Securus Technologies, LLC | 2012-08-08 | 2022-08-06 | jail | CA | Contract Number 542145:• 542145-00 Contract.pdf • 542145-01 AMEND1.pdf • CONTRACT_542145_Amendmen_02.pdf • CONTRACT_542145_Amendmen_03.pdf • CONTRACT_542145_Amendmen_05.pdf • CONTRACT_542145_Amendmen_06.pdf • CONTRACT_542145_Amendmen_07.pdf • CONTRACT_542145_Amendmen_08.pdf • CONTRACT_542145_Amendmen_09.pdf • CONTRACT_542145_Amendmen_10.pdf • CONTRACT_542145_Amendmen_11.pdf • CONTRACT_542145_Amendmen_04.pdf | Contract + 11 amendments. Original contract is for voice calling, with commissary ordering listed as an "optional add-on feature." Portions of Securus's bid are attached to the contract. Amendments are summarized as follows: Amendment 1 - relates to prepaid calls for Child Welfare Services personnel Amendment 2 - extends term through 2017 with additional option periods and adds video calling Amendment 3 - adds lobby kiosks Amendment 4 - adds additional money-transfer services Amendment 5 - modifies rates and commission structure Amendment 6 - changes fees and commissions for certain money-transfer services Amendment 7 - modifies rates and commission structure Amendment 8 - eliminates commissions on release cards Amendment 9 - extends contract term and modifies rates Amendment 10 - relates to lobby kiosks Amendment 11 - implements agency-sponsored calling |
Santa Barbara County Jails (California) | Solicitation | Electronic messaging ("email"), Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling, Voicemail | 2018-03-01 | jail | CA | RFP No. FY2018:• Santa Barbara County (2018).pdf | |||
Shasta Co. Jail (California) | Contract | Electronic messaging ("email"), Money transfer, Release cards, Tablets, Telephone (voice calling), Video calling | • Global Tel*Link Corporation | 2018-07-17 | 2021-07-17 | jail | CA | Services Agreement:• GTL SIGNED CONTRACT.pdf | |
St. Louis County - Department of Justice Services (Missouri) | Solicitation | Commissary, Money transfer, Release cards | 2015-05-18 | jail | MO | RFP 2015-6-JS:• St Louis Co (MO) 2015 Commissary RFP.pdf | |||
Texas Department of Criminal Justice | Contract | Electronic messaging ("email"), Mail scanning, Release cards, Tablets | • Securus Technologies, LLC | 2021-01-12 | 2023-08-31 | state_prison | TX | Contract 696-IT-21-23-C087:• Securus_TDCJ_Contract_696-IT-21-23-C087.pdf | Includes legal research app. |
Tulare County Jail (California) - multiple locations | Solicitation | Electronic messaging ("email"), Release cards, Tablets, Telephone (voice calling), Video calling | 2020-09-09 | jail | CA | RFP No. 20200909:• 2020 Tulare County CA RFP_ Services RFP - Original.pdf | Several appendices are attached to the PDF (view the attachment tab in Adobe Acrobat to see these files) | ||
Ulster County Jail (New York) | Contract | Commissary, Electronic messaging ("email"), Food service, Money transfer, Release cards | • Trinity Services Group, Inc. | 2018-11-01 | 2021-12-31 | jail | NY | Agreement for Vendor Goods and Services:• 201812061434.pdf • Ulster amendment _09-27-2018-133117 (002).pdf | |
West Virginia Division of Corrections and Rehabilitation | Proposal | Inmate banking software , Money transfer, Release cards | • Keefe Commissary Network, LLC | 2014-04-10 | state_prison | WV | Bid - Solicitation No. COR61609:• WV-Keefe-FinancialBid.pdf | ||
Proposal | Money transfer, Release cards | • Touchpay | 2014-04-15 | state_prison | WV | COR61609: Inmate Banking Services:• TouchPay bid.pdf | One of several bids; unknown which bidder was selected. | ||
Proposal | Money transfer, Release cards | • Tech Friends Inc. | 2014-04-10 | state_prison | WV | COR61609: Inmate Banking Services:• TechFriends bid.pdf | One of several bids; unknown which bidder was selected. | ||
Proposal | Money transfer, Release cards | • Keefe Commissary Network, LLC | state_prison | WV | COR61609: Inmate Banking Services:• Keefe pricing schedule.pdf | Pricing schedule from a bid; unknown which bidder was selected. | |||
Proposal | Money transfer, Release cards | • JPay | 2014-04-08 | state_prison | WV | COR61609: Inmate Banking Services:• JPay Bid.pdf | One of several bids; unknown which bidder was selected. | ||
Proposal | Money transfer, Release cards | • Global Tel*Link Corporation | 2014-04-15 | state_prison | WV | COR61609: Inmate Banking Services:• GTL Bid_reduced.pdf | One of several bids; unknown which bidder was selected. | ||
Solicitation | Money transfer, Release cards | 2014 | state_prison | WV | RFP COR61609: Inmate Banking Services:• RFP.pdf • Addendum 1.pdf • Addendum 2.pdf • Addendum 3 - Q and A.pdf • Addendum 4.pdf • Addendum 5 - Q and A.pdf • Addendum 6 - site visits.pdf • Addendum 7 - est quantities (pre revisino).pdf • Addendum 8 - estimated quantities.pdf | Responsive proposals are available as separate entries. Unknown which proposal was selected. |