Prisons and jails routinely contract with private companies to provide services, such as phone calls, money transfers, commissary, and release cards. Through our work to expose the worst practices in this industry, we’ve developed a robust database of contracts and other documents that spell out the terms of the agreements governments have with these companies. For the first time ever, we’ve put these documents together in one place so researchers, activists, policymakers, and journalists can build upon our work.
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Facility | Type | Covered services | Vendors | Date | Est. expiration date | Facility type | State | Document title and files | Remarks |
---|---|---|---|---|---|---|---|---|---|
Barnstable County Correctional Facility (Massachusetts) | Contract | Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling, Voicemail | • Securus Technologies, LLC | 2020-05-14 | 2028-03-02 | jail | MA | Commonwealth of Massachusetts - Standard Contract Form:• barnstable_securus_contract.pdf • barnstable_amendment_14cents_august2021.pdf | Contract + amendment lowering rate to 14 cents per minute |
Proposal | Telephone (voice calling), Video calling | • Global Tel*Link Corporation | 2017-07-24 | jail | MA | Inmate Communication System:• BarnstableMA_GTL_Proposal part 1.pdf • BarnstableMA_GTL_Proposal part 2.pdf • GTL 2017 Commission Proposal.pdf | Main bid is split into 2 files due to size. GTL was not the winning bidder. | ||
Solicitation, Commission Report, Bid Evaluation | Telephone (voice calling), Video calling | • Securus Technologies, LLC • Global Tel*Link Corporation • ICSolutions • Legacy Inmate Communications | 2017 | jail | MA | Request for Response for an Inmate Communication System:• Inmate Communication System RFR 2017.pdf • INMATE~2.PDF • Vendor Evaluations 2017.pdf | Solicitation, plus vendor Q&A documents, plus bid evaluation documents. Securus was the successful bidder. Solicitation includes historical commission data. | ||
Berkshire Co. Jail & House of Corr. (Massachusetts) | Contract | Electronic messaging ("email"), Tablets, Telephone (voice calling) | • Securus Technologies, LLC | 2020 | 2028-03-02 | jail | MA | Statement of Work:• berkshire_county_securus_contract_june_2020_to_mar_2028.pdf • berkshire_amendment_14cents_august2021.pdf | Original contract probably consists of additional parts that were not provided. Amendment lowers voice calling rate to 14 cents per minute. |
Bristol County House of Corrections, Jail, & Female Facility (Massachusetts) | Contract | Electronic messaging ("email"), Tablets, Telephone (voice calling), Voicemail | • Securus Technologies, LLC | 2020 | 2028-03-02 | jail | MA | Contract and Amendment 2:• bristol_securus_contract.pdf | |
Dukes Co. Jail & House of Corr. (Massachusetts) | Contract | Telephone (voice calling) | • Securus Technologies, LLC | 2012-12-17 | 2025 | jail | MA | Master Services Agreement:• dukes_contract_2012.pdf • dukes_2023amendment.pdf | Contract + 2023 amendment making rates charged to facility rather than consumers thanks to free calling legislation. |
Essex County Jails (Massachusetts) - multiple locations | Contract | Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling | • Securus Technologies, LLC | 2019-07-01 | 2028-03-02 | jail | MA | Commonwealth of Massachusetts - Standard Contract Form:• essex_contract_sep2019_to_mar2023.pdf | |
Hampden County Jails (Massachusetts) - multiple locations | Contract | Telephone (voice calling) | • Inmate Calling Solutions, LLC | 2018-10-01 | 2024-09-30 | jail | MA | Commonwealth of Massachusetts - Standard Contract Form:• hampden_contract_2018_to_2021.pdf • hampden_contract_extension_Nov_2021.pdf • hampden_contract_extension_Oct_2023.pdf | Contract + amendments extending the term. |
Contract | Telephone (voice calling) | • Global Tel*Link Corporation | 2012-08-27 | 2018-07-31 | jail | MA | Commonwealth of Massachusetts - Standard Contract Form:• hampden_gtl_contract_thru_jul_31_2018.pdf | This is an original contract and a series of extensions. | |
Hampshire Co. Jail & House of Corr. (Massachusetts) | Contract | Telephone (voice calling), Voicemail | • ICSolutions | 2015-12-15 | 2015-12-14 | jail | MA | Inmate Telephone Service Agreement:• hampshire_contract_2015.pdf • hampshire_county_extension.pdf | Original contract + agreement to extend the term on a month-to-month basis. This was replaced by a new contract with the same company in 2020 (see separate entry in this database). |
Contract | Tablets, Telephone (voice calling), Voicemail | • Inmate Calling Solutions, LLC | 2020-11-15 | 2023-11-15 | jail | MA | Agreement Terms:• hampshire_contract_2020.pdf | ||
Massachusetts Department of Correction | Contract | Telephone (voice calling), Video calling | • Securus Technologies, LLC | 2018-12-31 | 2028-03-02 | state_prison | MA | Various amendments:• doc_securus_amendment_dec31_2018 Redacted.pdf • ma_doc_amendment5.pdf • ma_doc_amendment7.pdf • doc_feb_2020_rate_hike.pdf • ma_doc_amendment9.pdf | A series of amendments to the Securus-Mass. DOC contract. Amendment 1 eliminates variable site commissions and provides for a fixed $2.5 million annual payments to the DOC. Amendment 2 is not available. Amendments 3-4 (same document) increase voice-calling rates and provide for video-calling service at the civil commitment facility, respectively. Amendment 5 addresses service at the civil commitment facility in Plymouth County. Amendment 6 is not available. Amendment 7 expands video-calling service within the DOC system and modifies video rates. |
Solicitation, Commission Report | Telephone (voice calling) | 2017 | state_prison | MA | Request for Response For a Secure Inmate Calling System and Related Services COMMBUYS Bid Number: RFR - BD-18-1044-EPS17-EPS1-19423:• BD-18-1044-EPS17-EPS1-19423_2017 08 30 RFR Inmate Calling System COMMBUYS posted-1.doc (1).doc • 2017 09 28 RFR Inmate Calling System Amendment Six.doc • 2017 10 10 Site Visits Vendor Attendance List Amendment Seven.docx • 2017 10 13 Site Visits Questions and Answers.xlsx • 2017 10 24 COST TABLES FORM Amendment Ten.docx • Amendment Six 2017 09 28 Inmate Calling System and Related Services Bidder Conference 20170921 Post • Attachment A RFR Required Specifications for Commodities And Services~1.doc • Attachment B RFR Required Specifications for Information Technology.doc • Attachment D 103 DOC 225.pdf • Attachment E Current Inmate Call Volume and Commission History.doc • COST TABLES FORM.docx | Main document is "BD-18-1044-EPS17-EPS1-19423_2017 08 30 RFR Inmate Calling System COMMBUYS posted-1.doc," remaining docs are attachments. Attachment E includes historic call volume & commission data from FY 2015 through 2017 | |||
Proposal | Telephone (voice calling), Video calling | • Securus Technologies, LLC | 2017-11-28 | state_prison | MA | Response to RFR-BD-18-1044-EPS17-EPS1-19423:• ma_doc_cost_tables.pdf | This appears to have been the successful bid for this solicitation. | ||
Solicitation | Telephone (voice calling) | 2017-08-30 | state_prison | MA | Request for Response No. RFR-BD-18-1044-EPS17-EPS1-19423:• ma_doc_bd-18-1044-eps17-eps1-19423_2017_08_30_rfr_inmate_calling_system.doc | ||||
Middlesex Co. Jail & House of Corr. (Massachusetts) | Contract | Telephone (voice calling) | • Securus Technologies, LLC | 2018-08-01 | 2025-06-30 | jail | MA | Commonwealth of Massachusetts - Standard Contract Form:• middlesex_securus_contracts from 2020.pdf • middlesex_amendment_14cents_august2021.pdf • Middlesex_2021_amendment.pdf | Contract + 2 amendments. Full statement of work is not included, so unclear if other services beside voice calling are included. |
Middlesex Jail (Massachusetts) | Commission Report | Telephone (voice calling), Video calling | • Securus Technologies, LLC | 2022 | jail | MA | Call Commission Report:• Middlesex_County_Securus_Commission_8_2021_2_2022.pdf | Phone and video commission reports for August 2021 through February 2022 | |
Norfolk Sheriffs Office (Massachusetts) | Contract, Commission Report | Telephone (voice calling) | • Securus Technologies, LLC | 2019-12-09 | 2023-03-02 | jail | MA | Commonwealth of Massachusetts - Standard Contract Form:• norfolk_securus_contract.pdf • norfolk_contract_14cents_2021.pdf | Contract + amendments. Original contract includes monthly commission data from 2020. There may be some duplicate copies of some documents in the two files. |
Plymouth County House of Corrections & Jail (Massachusetts) | Contract | Mail scanning, Tablets, Telephone (voice calling), Voicemail | • Securus Technologies, LLC | 2018-03-01 | 2023-03-02 | jail | MA | Commonwealth of Massachusetts - Standard Contract Form:• plymouth_securus_nov_2018.pdf • plymouth_securus_amendment_aug_2019.pdf • plymouth_securus_amendment_oct_2020.pdf | Contract includes tablets "At the SHeriff Office's Option." First amendment (Aug. 2019) adds mail scanning. Second amendment (Oct. 2020) adjusts pricing for ICE detainees due to Covid-19 pandemic. |
Suffolk Co. Jail (Massachusetts) - multiple locations | Contract, Commission Report | Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling | • Securus Technologies, LLC | 2019-08-01 | 2028-03-02 | jail | MA | Commonwealth of Massachusetts - Standard Contract Form:• suffolk_contract_aug2019_mar2023.pdf • suffolk_amendment_14cents_august2021.pdf | Contract + several amendments. First file includes three amendments plus monthly commission revenue for 2020. Second file includes fourth amendment modifying rates. |
Worcester County Jail & House of Corrections (Massachusetts) | Contract | Electronic messaging ("email"), Tablets, Telephone (voice calling), Video calling | • Securus Technologies, LLC | 2019-10-10 | 2028-03-02 | jail | MA | Commonwealth of Massachusetts - Standard Contract Form:• worcester_securus_contract.pdf • worcester_amendment_14cents_july2021.pdf • worcester_amendment_dec2023.pdf | Contract + amendment modifying rates + amendment further modifying rates after free calling bill |