Please Deposit All of Your Money: Kickbacks, Rates and Hidden Fees in the Jail Phone Industry
A Prison Policy
Initiative Report
by Drew Kukorowski, Peter Wagner and Leah Sakala
May 7, 2013
Exhibits
All of the exhibits produced for our report, Please Deposit All of Your Money: Kickbacks, Rates and Hidden Fees in the Jail Phone Industry are available here:
- Exhibit 1 Petition of the Recipients of Collect Calls from Prisoners at Correctional institutions in Massachusetts Seeking Relief from the Unjust and Unreasonable Cost of Such Calls - Before the Commonwealth of Massachusetts Department of Telecommunications and Cable
- Exhibit 2 ICSolutions Inmate Telephone Services Agreement with Baldwin County, Alabama
- Exhibit 3 Global Tel*Link Contract and Response to RFP, RP034-11 for Gwinnett County, Georgia
- Exhibit 4 St. Louis County, Missouri - Inmate Telephone Service Selection Criteria
- Exhibit 5 Macomb County, Michigan - RFP, Bid Table, and Contract
- Exhibit 6 A Phone Bill of the Prison Policy Initiative
- Exhibit 7 Excerpts - Telmate's response to RFP RP034-11 for an Inmate Phone System in Gwinnett County, Georgia
- Exhibit 8 NCIC Interstate Tariff
- Exhibit 9 Global Tel*Link Web FAQ
- Exhibit 10 AmTel Website - Payment Options
- Exhibit 11 Turnkey Corrections Online Deposit Form for an Inmate Canteen Account in Beltrami County, Minnesota
- Exhibit 12 ICSolutions Online Payment Form - Western Union
- Exhibit 13 Legacy Online Payment Form - Western Union
- Exhibit 14 Western Union bill pay web interface for a selected range of companies
- Exhibit 15 Examples of Global Tel*Link's 19% rate
- Exhibit 16 Comments Regarding the Generic Proceeding considering the Promulgation of Telephone Rules Governing inmate Telephone Services for Telmate, LLC - Before the Alabama Public Service Commission (Docket No. 15957)
- Exhibit 17 Collection of News Stories from WBEZ
- Exhibit 18 Staff Memorandum - State of Florida Public Service Commission
- Exhibit 19 Order Accepting Settlement Offer - Before the Florida Public Service Commission
- Exhibit 20 History of Securus, Securus Webpage
- Exhibit 21 Oregon Department of Corrections Web FAQ
- Exhibit 22 Global Tel*Link Advance Pay Brochure
- Exhibit 23 Excerpts - ICSolutions Tariffs for Multiple States
- Exhibit 24 Georgia Public Service Commission, In Re Application of Legacy - Order
- Exhibit 25 California Public utilities Commission - Order Instituting Investigation
- Exhibit 26 Sources for Table 3 (Payment Fees)
- Exhibit 27 Sources for Table 4 - Refund Policies
- Exhibit 28 Order Regarding the Generic Proceeding considering the Promulgation of Telephone Rules Governing inmate Telephone Services for Telmate, LLC - Before the Alabama Public Service Commission (Docket No. 15957)
- Exhibit 29 Global Tel* Link Contract with Solano County, California
- Exhibit 30 Online Chat with Western Union Representative
- Exhibit 31 ICSolutions Web Payment Form
- Exhibit 32 NCIC - Online Chat with Western Union Representative
- Exhibit 33 Securus - Online Chat with Western Union Representative
- Exhibit 34 AmTel Alabama Tariff
- Exhibit 35 Global Tel*Link Interstate Tariff
- Exhibit 36 ICSolutions Interstate Tariff
- Exhibit 37 Infinity Networks Interstate Tariff
- Exhibit 38 Infinity Networks - Online Account Wireless Fee Charges
- Exhibit 39 Lattice Interstate Tariff
- Exhibit 40 Legacy Interstate Tariff
- Exhibit 41 Rates and Tariffs - NCIC Website
- Exhibit 42 Pay Tel Interstate Tariff
- Exhibit 43 Securus Interstate Tariff
- Exhibit 44 Telmate Alabama Tariff
- Exhibit 45 Telmate Web FAQ
- Exhibit 46 Telmate Web Payment Form
- Exhibit 47 ICSolutions Maximum Individual Transaction and Monthly Charge Amounts
- Exhibit 48 Memo - Phone Fees and Justifications
- Exhibit 49 Sources for Table 9 - Telmate deposit and “tax” fee quotes by payment method.
- Exhibit 50 Telmate WebPhone call deposit interface and charge confirmation page for multiple jurisdictions
- Exhibit 51 Addendum 1 to RFP-SHRF4070-12 for an Inmate Telephone System in Ramsey County, Minnesota
- Exhibit 52 Telmate Web Inmate Phone Calls interface and charge confirmation page for Fillmore County, NE
- Exhibit 53 Telmate Web Trust Fund interface and charge confirmation page for Chelan County, WA
- Exhibit 54 Corporate Partners - National Sheriffs' Association website
Recommended Reading:
Why are calls from prisons and jails so expensive?
We look at the progress in the fight for phone justice and what comes next.
Research Library
We curate a searchable database of 4,000+ original research reports, organizing each entry by topic and adding brief summaries.
Mass Incarceration: The Whole Pie
The U.S. incarcerates over 1.9 million people, more than any other country. Where are they locked up and why? Read our report.
Jails and bail: Our research
One out of three people behind bars is in a local jail. Our research drives jail reform.
Events
- November 13-15, 2024:
Members of our Research and Advocacy teams will be attending the American Society of Criminology annual meeting in San Francisco from November 13 through the 15th. Please reach out if you’d like to set up a meeting. - November 14-16, 2024:
Members of our Research and Advocacy teams will be attending a convening at the University of Texas in Austin from November 14 through the 16th. Please reach out if you’d like to set up a meeting.
Not near you?
Invite us to your city, college or organization.